An eSIM (embedded SIM) is a digital SIM card built into your device. Instead of inserting a physical card, you scan a QR code to activate a data plan instantly — no swapping, no shipping.
Most modern smartphones support eSIM including iPhone XR and later, Google Pixel 3+, Samsung Galaxy S20+, and many others. Check your device settings under "Mobile Data" or "SIM Cards" to confirm.
After purchase you receive a QR code instantly via email. Activation takes under 2 minutes — just scan the code in your device settings and select the plan as your data connection.
Yes! Regional and global plans cover multiple countries. Check the plan details for the specific countries included. Country-specific plans work only in that country.
Yes, a free account is required to purchase and manage your eSIMs. Registration takes under 30 seconds — just an email and password.
You top up your wallet balance using a credit or debit card via Stripe. Your balance is used to purchase eSIM plans. Any unused balance stays in your wallet for future purchases.
Unused eSIM plans (QR code not scanned) may be eligible for a refund within 24 hours. Once an eSIM is activated, refunds are not available. Contact support for assistance.
After logging in, visit your Dashboard to see all your active eSIMs, data usage, and QR codes.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through Stripe — one of the world's most secure payment processors.
Absolutely. All payments are processed by Stripe with bank-level encryption. We never store your card details on our servers.
All prices are displayed and charged in US Dollars (USD).
Go to your Dashboard and click "Add Funds" or visit the Top Up page. Choose a preset amount or enter a custom amount and pay securely via Stripe.
Go to your device Settings → Mobile Data or Cellular → Add eSIM → Scan QR Code. Scan the QR code from your email or Dashboard. Follow the on-screen prompts. Set the eSIM as your data connection when traveling.
First, ensure you're in a supported coverage area. Toggle airplane mode on and off. Check that data roaming is enabled. If issues persist, contact our support team with your order number.
Yes! Most eSIM-compatible devices support dual SIM — one physical SIM for calls/texts and the eSIM for data. You can keep your local number while using our eSIM for data abroad.
Your eSIM will stop providing internet access. You can purchase a new plan from our store. Your eSIM profile remains on your device for easy reuse.